Contact
IEP Navigator is built and run by one person -- Casey, a Minnesota school counselor, not a company with a support team. If something's broken, confusing, or you just have a question, email is the fastest way to reach me:
A few things that help me help you faster: what page you were on, what you were trying to do, and (if something errored) roughly when it happened. I read every email myself and generally reply within a day or two.
For a question about your data or account specifically, see the Privacy Policy -- it covers exports and account deletion.